Howling Peaks reserves the right to cancel, reschedule or refuse service at any time

Deposits  must be received  during scheduling to secure your appointments

Payments must be made prior to or at the time of service

Refunds or rescheduling will only be honored if appointment is cancelled/rescheduled with at least 24  hours notice for daycare, 48 hours for training and 5 days notice for boarding

Daycare services are charged full price and forfeited if cancelled with less than 24 hours notice 

Training services forfeit their prepayment or a package credit if cancelled or rescheduled with less than 48 hours notice

Boarding services and Stay & Learn Programs forfeit their deposit if cancelled or rescheduled with less than 5 days notice

Daycare Packages purchased expire 90 days after purchase date

Training Packages purchased expire 180 days after purchase date

There is a $20 per day early pick-up/late drop-off charge for boarding clients adjusting their existing reservation by day(s) with less than 5 days notice

Dogs will undergo a temperament test for Daycare and Boarding services

We do not offer same day Temperament Tests for Boarding reservations. Temperament Tests must be a month prior to any boarding stay

New boarding clients are required to complete 3 half days of daycare prior to boarding

Dogs may be dismissed from Daycare and Boarding services if behavior is no longer conducive to a group setting

Male dogs must be neutered or have a vasectomy if over 6 months of age and we cannot accept females in season.

All dogs must have veterinary written proof of up-to-date vaccinations including Rabies, Parvo/Distemper and Bordetella. We also require a current Rabies Certificate to be on file

In the summer months, a flea and lice prevention is required. It must be applied by Howling Peaks

All dogs must be in good health and free of any condition that would jeopardize the health of other dogs