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  • Howling Peaks reserves the right to cancel, reschedule or refuse service at any time

  • Deposits  must be received  during scheduling to secure your appointments

  • Payments must be made prior to or at the time of service

  • Refunds or rescheduling will only be honored if appointment is cancelled/rescheduled with at least 24  hours notice for daycare, 48 hours for training and 5 days prior to arrival date for boarding

  • Daycare services are charged full price and forfeited if cancelled with less than 24 hours notice 

  • Training services forfeit their prepayment or a package credit if cancelled or rescheduled with less than 48 hours notice

  • Boarding services and Stay & Learn Programs forfeit their deposit if cancelled or rescheduled with less than 5 days notice prior to arrival date

  • Daycare Packages purchased expire 90 days after purchase date

  • Training Packages purchased expire 180 days after purchase date

  • There is a $20 per day early pick-up/late drop-off charge for boarding clients adjusting their existing reservation by day(s) with less than 5 days notice

  • Dogs will undergo a temperament test for Daycare and Boarding services

  • We do not offer same day Temperament Tests for Boarding reservations. Temperament Tests must be a month prior to any boarding stay

  • New boarding clients are required to complete 3 half days of daycare prior to boarding

  • Dogs may be dismissed from Daycare and Boarding services if behavior is no longer conducive to a group setting

  • Male dogs must be neutered or have a vasectomy if over 6 months of age and we cannot accept females in season.

  • All dogs must have veterinary written proof of up-to-date vaccinations including Rabies, Parvo/Distemper and Bordetella. We also require a current Rabies Certificate to be on file

  • Flea and lice prevention is required. It must be applied by Howling Peaks or veterinary proof of application

  • All dogs must be in good health and free of any condition that would jeopardize the health of other dogs

Peak Holiday Boarding includes: 

Anchorage School District Spring Break
Memorial Day
4th of July
Labor Day
New Years

Policies for boarding during these times are:

  • Reservations taking place a week prior to, during, and a week following peak holidays will require 50% of the reservation as a deposit. The cancellation window to refund your deposit is 1 month prior to the start of the reservation. Last minute shortened stays will be charged the daily rate of boarding.


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